OUR STORY
Your Health Navigator was established in 2015 to make a positive impact - both in clients’ lives and in the way the health system responds.
Your Health Navigator's values are RESPECT, RESPOND, CONNECT and these words underpin our client centered care and staff culture.
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OUR VISION​
​To improve health outcomes and positively influence healthcare through relationships built on trust.
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OUR MISSION
​We deliver valuable home-based healthcare, including telehealth, to our clients through trusted partnerships.
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​OUR VALUES​​
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RESPECT
​Your Health Navigator works in partnership with clients and their families to develop personalised and tailored care plans. We listen and understand the importance of involving our clients in all decisions about their care. We provide our clients with options to allow them to make informed choices.
Every person has the right to be treated with respect.
We are an equal opportunity employer and we maintain a culture of respect amongst our employees. We are committed to providing a positive work environment and see to ensure that all employees feel valued.
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RESPOND
​Your Health Navigator provides a responsive and flexible 24/7 service to meet our clients’ changing personal circumstances.
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We strive to create a working environment which encourages timely and open communication, constructive feedback, celebrates success and offers an empathetic ear in times of need.
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CONNECT
​We connect with our client’s, their families and communities, providing the best opportunity for them to maintain independence and remain at home. We have strong relationships with local organisations who share Your Health Navigator’s philosophy of high-quality, personalised service.
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Your Health Navigator encourages employees to connect and with company stakeholders to build positive, constructive and productive relationships.