With our advocacy, your members can concentrate on healing. We give control to your members by providing the information and support they need to navigate their own health journey — whether that be before going to hospital, during their time there, or in their home. We work closely with families, medical teams and with their communities to assist members in maintaining their independence.

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At Your Health Navigator relationships with private health fund members are at the heart of the best care. We empower your members in their recovery by offering guidance and service beyond the standard in-hospital and in-home support. Accredited through The Australian Council on Healthcare Standards EQuIP6 program, Your Health Navigator consistently demonstrates commitment to providing excellence in healthcare.


Through the provision of positive member health outcomes and a culture of open communication, we have established a strong network of relationships with both private and public hospitals and treating doctors. In hospital, we connect your members with our local Hospital Liaisons face-to-face (or via the telephone where face-to-face is not possible) and work together to develop a holistic and personalised care plan, ensuring a smooth and confident transition home. The multi-disciplinary clinical team at Your Health Navigator are allocated time to get to know the person, not just their condition. Our unique business model means that care coordination is managed by a small team of experienced clinicians who ensure continuity of care which builds confidence and allows for the best possible outcomes.


At home, we connect your members with our clinical team and work closely with families, medical teams, communities and government funded programs, to provide guidance in any areas that require further explanation or investigation. Your Health Navigator staff advocate for your members so that they can concentrate on healing. We think differently about caring for people with complex healthcare requirements and our trusting private health fund relationships allow us to design unique solutions where required.


We provide cost-efficiencies to private health funds by assisting members to achieve optimal health outcomes, manage chronic conditions, meet rehabilitation goals, reduce the length of time spent in hospital, prevent readmissions and sometimes avoid hospital admission at all. We make it easy for you to refer to our service, ensuring that we are responsive and communicative in all interactions.



Let's talk about how we can make a meaningful impact upon your members' wellbeing.

Our team care about making an impact, both in our clients’ lives and in the way the health system responds. By working with people in a meaningful and mutually respectful way, we are changing healthcare for the better. We empower your members to manage their own recovery journey. And it’s our privilege to be right there alongside them. 

Click on the below links to learn more:

Wondering how our programs work on a practical level?

Download our Client Case Studies here

What do our previous clients have to say about us?

Download recent results from our client surveys

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Your Health Navigator values inclusiveness and embraces diversity in relation to both employees and clients.

We acknowledge the Traditional Custodians of the land on which we work and live, and recognise their continuing connection to land, water and community.

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